Is AI Killing Customer Service?
As larger companies outsource customer service to chatbots and overseas call centers, it’s getting near impossible to be able to talk to someone who can actually help you.
How to Make Connections in a Socially Distant World
It’s hard to make connections when there are no in-person events or meetings to attend, but here a few ways you can connect right now.
Make Connections Now, Before You Need Them
One year ago, I was screwed. Over 25 years building something I thought would be my last job was suddenly no job. Connections I’d made many years before was my saving grace. Don’t get screwed. Start now
Make Multiple Marketing Plans for Reopenning
With many businesses reopening soon after the long coronavirus lockdown, you need to prepare a marketing plan for each possible scenario
Confessions of a Workaholic Stuck at Home
I’ve always been a workaholic. But the global pandemic changed my perspective. Yes, I’m still a workaholic, but one who’s gotten to reconnect with his family.
