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Is AI Killing Customer Service?

May 14, 2025 by Gary Mavis
AI customer service frustrates customers

As larger companies outsource customer service to chatbots and overseas call centers, it’s getting near impossible to be able to talk to someone who can actually help you.

Categories AI, Connecting, Customer service, Digital, Social Media, Trends Tags AI, chatbots, customer service, CX, social media

What Do You Want To Work For?

October 18, 2020 by Gary Mavis
Who do you want to work for

Everybody wants a paycheck. Nobody wants to “work for a paycheck.” Because if a paycheck is all you’re working for, you will have a hard time finding joy and passion in your work. What is it you want to work for? A cause? An ideal? Your team? A product you believe in? The ability to … Read more

Categories Connecting, Creativity, Work Life Tags love work, meaningful work, Nirvana, work life balance

How to Solve the Problems You’re Facing Today

August 10, 2020 by Gary Mavis
problem solving entrepreneurial mindset

Today we face new problems. By using an entrepreneurial mindset, you can find new solutions to help you, your company or your clients succeed

Categories Connecting, Creativity, Innovation Tags entrepreneur, entrepreneurial mindset, problem solving, solutions, success

Keeping Your Company Connected – Inside & Out

July 22, 2020 by Gary Mavis
company connections

In these isolating times, companies need to stay connected to the outside world and their internal community. But these are still people connections. Here are some ways companies can connect

Categories Connecting, Social Media, Work Life Tags company connections, connecting, podcast, social media

How to Make Connections in a Socially Distant World

June 20, 2020 by Gary Mavis
connecting during social distancing

It’s hard to make connections when there are no in-person events or meetings to attend, but here a few ways you can connect right now.

Categories Connecting, Messaging, Trends Tags connections, LinkedIn, networking, video chat, webinars, Zoom meeting

Make Connections Now, Before You Need Them

June 14, 2020 by Gary Mavis
make connections

One year ago, I was screwed. Over 25 years building something I thought would be my last job was suddenly no job. Connections I’d made many years before was my saving grace. Don’t get screwed. Start now

Categories Connecting, Digital, Trends, Work Life Tags connections, job search, networking, social media 8 Comments

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